This Privacy Policy explains how Plan B Kerala ("we", "us" or "our") collects, uses, discloses, and protects personal information when you visit or use our website and services.

1. Information We Collect

• Information you provide: name, email, phone, booking details, messages you submit through contact/booking forms.
• Automatically collected information: IP address, browser type, operating system, pages visited, referral URLs and usage analytics collected via cookies and similar technologies.
• Third-party data: when you interact with payment gateways, social logins, or map services, those providers may share limited info with us subject to their policies.

2. How We Use Your Information

We use the information to:

• Process and manage bookings, enquiries and payments.
• Communicate with you about your booking, requests, promotions and updates (with your consent where required).
• Improve and personalise the services and website experience.
• Detect and prevent fraud, abuse or other illegal activity.

3. Cookies & Tracking

We use cookies and similar technologies (e.g., local storage) to operate the website, remember preferences, and deliver analytics. Most browsers allow you to control cookies via settings — disabling some cookies may affect site functionality.

4. Sharing & Disclosure

We may share personal information with:

• Service providers who support our operations (payment processors, hosting, email delivery, analytics).
• Partners (e.g., accommodation, transport providers) when necessary to complete your booking or service.
• When required by law, to comply with legal requests or protect rights and property.

5. Security

We implement reasonable technical and organizational measures to protect personal data. While we strive to protect data, no transmission or storage method is 100% secure — we cannot guarantee absolute security.

6. Data Retention

We retain personal data only for as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your jurisdiction, you may have rights including accessing, correcting, deleting your personal data, or objecting to certain processing. To exercise such rights, contact us at the address below. We will respond as required by applicable law.

8. Third-party Links

Our website may link to third-party websites. This policy does not apply to those sites — please review their privacy policies before sharing personal information.

9. Children

Our website is not intended for children under 13. We do not knowingly collect personal information from children; if you believe we have, please contact us and we will remove it.

10. International Transfers

If personal data is transferred outside your country (for operations, hosting or payment processing), we will take steps to ensure appropriate safeguards are in place.

11. Changes to This Policy

We may update this policy periodically. Material changes will be posted on this page with an updated "Last updated" date.

12. Contact Us

If you have questions, requests or concerns about this Privacy Policy, please contact us:

This Privacy Policy is intended as a general summary and does not constitute legal advice. For specific legal requirements (such as GDPR, Indian IT laws), consult legal counsel and update the policy accordingly.